During this time, it could be spreading its illness to other fish in your tank. The sale of air rifles is restricted by some federal, state and local laws. If you do not want to exchange your fish for a different fish, you can ask for a refund or even a store credit. Most people buy a fish with big plans for it. In most cases you must attain a Return Authorization Number from a Customer Service Representative (1-888-THAT-PET). You can return any unwanted fish to PetSmart. It does not mean that you cannot return these items if they do not meet up the requirements provided. BBB File Opened: 11/12/2009. Since items tend to sell out quickly; we recommend immediately placing an order for replacement items. They will do this by asking for a water sample and using a simple test to tell you what parameters are at safe levels and which ones are dangerous. Yes, Petco only allows returns for sick fish if youre returning in the next 30 days. We are unable to accept returns on clearance items. You may request an exchange or refund for your dead fish from any store franchised by Pet Supplies Plus. We specialize. To ensure your satisfaction, please remove all packaging material immediately upon arrival, and inspect for damage prior to signing acceptance form from carrier. In case of any changes in the products or services of the companies, all the information below is supposed to change at any time. (Updated 2023), What Time Does McDonalds Open? Is It Possible To Bring Back A Used Fish Tank? Shop for your canine companion here. If the item is received and meets our return policy timeframe and condition guidelines, the refund will reconcile to the original method of payment. Original condition means the item is not washed, worn (aside from trying it on), damaged or altered and returned with all hangtags and original packaging where possible. If they appear completely cloudy or are sunken in, its a sign the fish is dead. Check with your nearest store via the contact details for confirmation. Choose a category to quickly find the help you need. Sierra Fish & Pets is a 7200 sq ft full line pet store that specializes in all around pet care. We offer a, Kukanagirl .. said: My husband and I took our two dogs to the Grand Opening of the, Christie D. said: We found this business through a Groupon deal. You can only return your sick, dead and unwanted fish and get refunded for that. Sometimes when you buy a pet from PetSmart, things just dont work out. Hi!I am Pierre, a fish lover and your comrade in all things aquarium-related.I have been in love with aquariums and fishes ever since I was a kid.I grew up watching my parents fawning over our modest 5-gallon tank aquarium. Bikes, bike accessories, boats, car racks, clearance, gift cards and sporting optics are typically excluded from all offers. Save my name, email, and website in this browser for the next time I comment. When youre returning the fish, put it in a plastic bag filled with the fish tank water. (2023 Updated), Does DoorDash Pay For Gas? However, some stores may not accept dead fish in certain locations. We must be notified within two days of the orders arrival to insure proper handling of your claim. Sierra Fish & Pets - Sierra's Pets Dog Treat your four legged friend with the latest toys, chews, treats, pet beds, mats and kennels. If a company offers free shipping on every order, it is likely that their item prices have been increased enough to cover this very real operational cost. They must also be able to provide the items original receipt. We can only refund standard Ground UPS, 4th Class US Mail or FedEx Ground postage on defective or damaged merchandise. Pet Supplies Plus does not offer any provision for its customers to sell their fish, be it betta, saltwater or freshwater fish. Your fish has vitals, but they appear different from those of a human. Stop by an shop all the pet supplies for your dog. The answer is simple. You assume all risks associated with ownership and use of the rifle, and will not hold STP responsible or liable for any injury resulting from ownership, use, misuse, or defect. There are many things that can cause a fish to pass away or become sick after you bring it home from the store. Get Sierra Fish & Pets reviews, rating, hours, phone number, directions and more. You understand and agree that air rifles by its very nature may be dangerous and potentially lethal. Petco Customer Service will provide the Returns Merchandise Authorization Number (RMA) to the customer with return instructions. I tried doing it myself(after, WA S. said: So I know I wrote a 5-star review before, but I just HAD to follow up. Phillip Adcock is the founder and Managing Director of the research agency Shopping Behaviour Xplained (SBXL), a shopping research organization using psychological consumer insight to explain and help consumers answer their questions about stores and services. Due to the closeout nature of our products, items in low quantities are not guaranteed until they ship. As far north as Everett, as far south as Tacoma, call us for information on any type of aquarium servicing. Shop all our bird products here. It would be wise to try to decrease the amount of time the fish spends in the fish tank by returning it directly to PetSmart. When you purchase or order a knife from Sierra by any method, you represent and agree to the following conditions of purchase: You are of legal age to purchase the knife ordered, and that knife can be legally purchased and possessed by you under your applicable local, state, county, city, and federal laws. Use the return label provided during the online process or in the original box to ship the return item back to Sierra. PetSmart wants to keep their customers happy, and they offer a return policy that makes it possible for you to return your fish to the store for any reason within 14 days. Bringing a fish home can be a fun and exciting time, but if something goes wrong and the fish doesnt work out, you might be worried about returning it. It will also give them a chance to look at it and decide what caused its death. Any name printed on the merchandise credit must match the name on the photo ID presented at the time of redemption. We recommend that you place your order immediately. (10 Reasons), Why Is McDonalds So Expensive? In some situations, damaged merchandise may need to be shipped back to us. If the fish is sick, you can exchange it for a healthy one. The item and original display package must both be in new condition. Shop now for the best reptile products. They have detailed information on their website that tells you everything you need to know about these three fish breeds. Quarantining the fish will allow you to observe it to make sure its healthy before you expose your other fish to it. Shop for your canine companion here. The tank is also equipped with powerful 3-stage integrated filtration system and an infrared remote control that allows you to select between several colors and special effects. Click on the "Unsubscribe" link at the bottom of any Sierra email you have received. Customers must also make the exchange within two weeks of the onset transaction. During this time, you can exchange the fish or request a refund for the value of the fish. Keycodes can only be used during the timeframe specified in the email. The best way to get it into the store without causing any harm is by putting it into a container with the fish tank water in it. Returns with a receipt received outside the returns timeframe may qualify for a merchandise credit. Item was purchased within 60 days of return. Bring the world of aquariums to your home with our selection of aquariums supplies and fish tanks. We cannot ship products made of certain materials outside the U.S. Additionally, some states restrict the sale of exotic leathers. (2023 Updated), Does Sam's Club Have Curbside Pickup? Clients can also replace unwanted fish by putting them securely in a fish tank together with a bill and a proper photo ID. (2023 Updated), Why Is Chilean Sea Bass So Expensive? * Disclaimer: We do not buy, sell or provide service, we only share with you our trusted sources, and experience. We now continue operating our original flagship location,located in Renton WA just south of Seattle . Hop to Sierra for all the supplies to keep your critters healthy and happy. Best place to get your animal needs met and she employs all the young adults around here. But you also need to prove the fish keeper with the proof of illness identified by the vet so that your return is legitimatized. https://www.petsmart.com/help/returns-and-refunds-H0008a.html, How Much Does It Cost To Put A Dog To Sleep At PetSmart, Does PetSmart Drug Test? The staff will consult with you if your returns meet the criteria to be accepted. as the full amount of these methods of shipping cannot be refunded. Enjoy an aquarium without lifting a finger. If the fish that you return is alive and healthy, Petco re-sells it. You can hope a PetSmart refund takes an average of 5 days to process so that you receive your money in the form of a cash deposit into your bank account. It is spread all over the country, and you can easily find them on their website as well. Shop. Finding Out What They Are Selling At Their Stores! You can return a dead fish, a sick fish or an unwanted fish by providing the people at the store a valid photo ID and proof of purchase. (2023 Updated). If you are interested in meeting a specific dog, please contact us in advance to find out if the dog will be there. If the gills are not moving, the fish is no longer moving and might be dead. No company offers refunds on items that are not from their brand. In some cases, they may be able to see signs of illness or disease. See more definitions in our glossary located at the bottom of every page. PetSmart tests water for free and will be able to tell you what is safe and what isnt. Adopt and shop all your cat foods plus toys and treats. It sells a variety of fish like male and female betta, goldfish, platys, angelfish, and many more. They may even be able to print off a copy of the receipt. Directions. A $8.99 ($12.99 AK/HI) shipping fee will apply to returns for refund. If you return a fish to PetSmart and are worried that you may need to have your water tested, you can ask a PetSmart employee to test the water for you. Any item not meeting the condition standards of this policy will be returned at the customers expense. But the catch is that the store will only accept it within 14 days of purchase. For live fish and invertebrates, returns and refunds arent offered. Accordingly, per California law, we provide a way for you to opt out if you do not want us to share your information in this manner. To bring a dead fish back to PetSmart, put the fishs body in a safe box first. (10 Reasons), Why Is Waffle House So Expensive? Why Is Mediterranean Food So Expensive? PetSmart does allow you to exchange fish. The fish that we keep in our tanks are little members of the family. I. If your water parameters are off, a PetSmart employee will be able to show you what products can help bring them to the right levels and ensure your fish are healthy and happy in your tank. Hope you can find this article on Petsmart return policy fish helpful. If signed into your account, click on the track package button(s) to see the status of your order. Check out our selection of lighting and decor that can change to look of any aquarium. Please note: item (s) must be new, unused, in original condition and box, including all parts . You do not have to give any explanation when you return the fish, but if you are planning to get a replacement fish, it can help to tell the PetSmart staff why the returned fish didnt work out. California, USA wildlife.ca.gov Joined July 2009 1,256 Following After 60 days, any unused credit will refund to the original method of payment. Friday 11am - 7pm. Due to varying international restrictions, Sierra cannot ship food i.e. Typically, a higher order total equates to a heavier package. You should bring back this fish to the pet store as soon as possible. If you are not completely satisfied, please contact a Customer Service Representative. No. You will need to check to see if your fish is breathing. Note any damage on carrier's document, and contact Sierra with any problems. Must ship Standard Ground within the 48 contiguous U.S. only. All Right Reserved Designed by UNIweb. In general, all Petsmart outlets should accept dead fish returns within 14 days. If you used PayPal and PayPal Credit to make the original purchase, learn more about how to receive refunds through these third-party payment options. If the fish moves when you put the net towards it, its not dead and may have just been sleeping. Lots of new lighting options for your reptile enclosure New Halogen lighting systems with mini halogen. Keep them tidy with stain/odor removers, poop bags, and scoops. But of course, with certain terms and conditions. So, does Petsmart allow returns if the fish gets sick or dies after purchasing it from them? If you buy a fish from PetSmart and it passes away, you can return it within 14 days of the purchase date as long as you have the receipt. returns will not be accepted. Amazing Love The Birds and Baby Water Dragon. Reverse Osmosis & Deionizer Water Additives, Freshwater pH Regulators & Alkalinity Buffers, Saltwater pH Regulators & Alkalinity Buffers. Returns with a receipt received outside the returns timeframe may qualify for a merchandise credit. Email this Business. Satisfaction Guarantee It is our mission to ensure that your 1800PetSupplies.com shopping experience is simple and enjoyable. Merchandise credits issued for returns without a receipt may not be used for online purchases. The sale of certain knives, including without limitation "dangerous knives," is restricted by some federal, state, and local laws. Answers And Related Questions, The bill you received when you bought that fish, A little sample of water from your fish tank. Take your Pet Supplies Plus fish to their store in a plastic bag or container filled with fish tank water. Accessorize your bird cage with perches, ladders, swings, bird baths, and nesting boxes. With Petsmart, Petco and Pet Supplies Plus return policy, buying pet fish, whether online or offline, is much more safe, secure and hassle-free. Keep them active with hamster wheels and run-a-bout balls. NEW STORE HOURS: Process your items online within the returns timeframe, to create Instant Store Credit. If you are interested in meeting a specific dog, please contact us in advance to find out if. PetSmart fish return policy will give consumers two weeks from the date of purchase to swap or return their purchased fish for a refund beginning February 11, 2021. PetSmart fish policy can assist you if you need to return your stray animal pet. Shipping restrictions prevent us from selling fuel and/or flammables online. Enter your order or tracking number. Get Sierra Fish & Pets can be contacted at (425) 226-3215. If your order is shipped in multiple packages, you will receive separate charges on your credit card for the contents of each package. Please keep the original packaging, and do not discard the shipping box until the claim is processed or you are otherwise instructed. If a discount is applied to an item you will see Discount Details near the item. There are 3 amazing stores that lets you return the fish you bought from them! Hop to Sierra for all the supplies to keep your critters healthy and happy. It will guarantee the fishs secure and efficient transportation and transfer to PetSmart. This is an online and offline pet supply brand that offers quality pet products and accessories. If your fish does not appear to be healthy or alive, you will want to check to see if it is dead before you return it to PetSmart. Returns without a receipt will receive a non-transferable merchandise credit. As soon as you arrive back at PetSmart with your sick fish, they will, of course, acknowledge your unhappiness and proceed in accommodating you by giving you the choice to get a refund or trade it in for a new one. Requests for item exchange using the traditional method will be subject to availability. Contact a Customer Service Representative prior to returning any merchandise to That Fish Place - That Pet Place. Treat your four legged friend with the latest toys, chews, treats, pet beds, mats and kennels. Dog Adoption Events at Sierra Fish & Pets every 2nd and 4th weekend of the month. Policy. Sierra Fish & Pets was originally opened in 1972 under the previous name . Looking to enhance you aquarium?? Please call store to see if they are still up for adoption or if they have found loving homes425-226-3215 Call us, We would love your support in voting for us as the Best Pet Store in Renton Keep them tidy with stain/odor removers, poop bags, and scoops. Nauturalize your FW tank with Live Plants Plants form beginer to expert and all levels in between. If the fish is dead, the store disposes of it off. If youve exceeded the 14-day period, you may still get a return, but that will depend from case to case. If a keycode has already been activated on your order, the keycode box will state "promo entered". If you can't find your question in our FAQ section, contact us and we'll answer shortly! 11AM-5PM Sun Then take it to your nearest PetSmart shop and let the PetSmart dead fish policy work. We are dedicated to provide the very best for pets health. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. We will first see the return requirements for Petsmart, followed by Petco and then Pet Supplies Plus. All of Sierra boats are cosmetic 2nds and may come with minor blemishes, not unlike those that are the result of one or more outings. Freshwater, saltwater, planted tank or reef tank get all your aquarium products here. If you shop at a specific store often and the employees remember you buying the fish, they may be willing to do the return within a receipt. Save. You assume all risks associated with ownership and use of the knife, and will not hold Sierra responsible or liable for any injury resulting from ownership, use, misuse, or defect. It is usually found at the bottom of our emails under the disclaimer. We can also provide aquarium relocation, breakdown or vacation services for your existing aquarium. They can also get sick when they come in contact with other fish that are kept in the same tank as them. PetSmart does not require you to bring in a water sample from your tank in order to process and return it. For security reasons, we keep a separate database to store web registrations. They may not be completely healthy at the time you buy them, sometimes they die after they have been purchased. If an "almost gone" label appears next to an item, the sell-out risk is very high. Can Small Animals Be Returned To PetSmart? If you want a whole new fish and dont wish for a swap of any kind, be sure to tell the associate upon taking in your pet. You should inform them that the fish is sick, so they can also put it in a quarantine tank, so other healthy fish are not exposed to it. Get the cat items you need to keep you feline happy. Returns without a receipt will receive a non-transferable merchandise credit. (10 Reasons), Why Is Dragon Fruit So Expensive? We . I, E R. said: This place did an amazing job trimming up our Mutt-Mix-Fantastic to bring. Sierra Fish & Pets Profile and History . You will need to have a copy of your receipt, and the exchange must be made within 14 days of the original purchase date. We understand that there are some exceptions. Yes, Petsmart accepts returns for all kinds of fish that it sells. Yes, Petsmart allows a return of sick fish within the time frame of 14 days after your purchase. The return policy allows you to exchange the fish for the same type of fish or exchange it for another type of fish of the same price. We are unable to accept returns on clearance items. Train them with harnesses, head collars, and muzzles. There should be a note in your cart indicating we no longer have quantities of that item, though it may still be available in a different size or color. When you order or purchase an air rifle from Sierra by any method, you represent by your actions as a condition of purchase that: An additional cost will be charged for the shipment of all bicycles. Small Animals and Fury friends for any and all level of care. Clear . Sierra Fish & Pets was originally opened in 1972 under the previous name . Our current restrictions are: We cannot ship these exotic leathers outside the U.S.: American Alligator, Anteater (Pangolin), Antelope, Caiman, Crocodile, Deer, Elk, Frog, Hippo, Kangaroo, Lizard, Moose, Ostrich, Sea Turtle, Shark, Stingray, Toad, We cannot ship certain materials to California and outside the U.S. including: Elephant, Python, Cobra and Western Rattlesnake. Most manufacturers allow us to accept returned defective merchandise, but some require that the customer return the product directly to them. Keep on reading to find out! Fuel (for lanterns, lighters, stoves, etc.) A return policy indicates rules and conditions about if, when, and for how long your customers can return a purchase and receive reimbursement. 30-Day Return Policy If you are not completely satisfied with an item, you may return it within 30 days from date received. (2023), Does Best Buy Price Match? This is my favorite pet shop in wa state. We are considered one of the top rated saltwater aquarium stores in WA. The store, however, only allows a return for freshwater fish purchased in-store. Free shipping is never truly free. PetSmart allows returning your product in good condition, which means its new or has been used but is still in sellable condition and prepackaged. Yes, you can return whichever fish you purchased from the Pet Supplies Plus store. Get any bird the correct bird foods or treat stick. Using this shipping method, we have calculated that you will pay less dollar-for-dollar in shipping per order. We have a complete aquarium service team that offers design, installation, and maintenance services for your home or office. You can avail a refund for the loss of your new fish with relevant pictures, but no, you cannot send the dead specimen back to Petco if youve purchased the Live Fish & Invertebrates online. You will not use any air rifle purchased from STP for an unlawful purpose. 0 Items in cart. Harrisons, Volkman, Kaytee, Zupreem just a few brands we carry. For retail store purchases: You can bring the item you are returning directly to any register at the front of the store with your receipt. 3. Required fields are marked *. Your email address will not be published. We Offer Curbside Pick-up and On-Line Shopping, Copyright document.write(new Date().getFullYear()); SIERRA FISH & PETS. If you are ready to provide your pets with the very best in pet care, then Sierra Fish & Pets is your one stop shop for ALL your pets needs. If you are outside of your return window and you dont want your fish, you may still be able to return it to PetSmart, but they will not offer you any credit, refund, or exchange. At first we started as one single store and eventually expanded into a total of 4 full-line pet stores through out the Seattle Metro area.In 1995 we acquired our fish-only saltwater specialty store called Blue Sierra Exotics that specialized in Saltwater and Freshwater Aquariums. The following states have some type of age restriction regarding the sale to minors; DE MA PA IL CA FL NH NY NJ RI ID CO OK IA HI AK NC MS. 2. Must ship via truck within the 48 contiguous U.S. only. Home - PetSmart - PetSmart Fish Return Policy. Sun 21. It has fish varieties from the family of freshwater fish, saltwater fish, invertebrates and pond fish. Returns and credits are subject to the discretion of That Fish Place-That Pet Place. However, if you happen to buy live fish, freshwater fish and invertebrates from the Petco online store and face a loss of your marine pet within the guaranteed time period, you can call their customer service for a full refund.